Sales Policy

Entertainment Market
Lex Products serves the entertainment market through authorized Theatrical Dealers. If you are an end-user such as a theatre, educational institution, corporate entity or studio, please call or email us for a dealer in your area.

Industrial Market
Lex Products serves the Industrial/ Generator market through authorized Dealers. If you are an end-user such as a electrical contractor, please call or email us for a dealer in your area.

Military Market
Lex Products is a GSA contract holder, facilitating the purchase of our products by military bases and programs. Our GSA contract number is GS-07F-0296N.

Pricing
We offer convenient on-line pricing for established customers; if you do not know your authorized Lex customer account number, please contact your Technical Service Representative (TSR). If you would like a complete price list in PDF format, please also contact your TSR.

Warranties
Lex Products warranties the products it manufactures to be free from defects of material or workmanship for a period of one year from date of shipment. Those products and/or components not manufactured by Lex Products, shall be subject only to the warranty extended by the original manufacturer. Lex Products' warranty is restricted to the repair or replacement, at Lex Products option, of any part which proves to be defective and for which claim was made in writing prior to the expiration date of the warranty. This warranty does not apply to any defect arising from accident, misuse, unauthorized repair or negligent use. This warranty does not apply to normal wear and tear.
 
 
Sales Terms
Initial orders are pre-paid, credit card or wire transfer.

Approved accounts are sold on a net 30 day basis.
Visa, Master Card and American Express are accepted.


Shipping
Shipping is F.O.B. Stamford, CT or Sun Valley, CA.


Returns
All returns must be accompanied by a Return Merchandise Authorization(RMA) form, that will be issued by the Customer Service department.

Merchandise returns must be prearranged and may be subject to a 15% restock charge.

NOTICE
Due to fluctuations in the price of copper, prices are subject to change without notice. There is no minimum order.

Hours of Operation
Stamford, CT.     8:30 - 5:00 P.M. Eastern time, Monday through Friday.
Sun Valley, CA.  8:30 - 5:00 P.M. Pacific time, Monday through Friday.